Our mission at Asbury is to have our guests view us as trusted, high-integrity professionals who consistently deliver an exceptional experience and genuinely care about their needs. This is because we understand that the people who walk through our dealership doors are more than our guests -- they’re our neighbors, friends, and even family.
We wish to provide our communities with more than just our products and services. This is why we look for opportunities to give back to our communities in the nine states where our dealerships are located. We host, sponsor and participate in various charity events throughout the year, and our team members donate their time and money to help improve the lives of people in their communities and their fellow co-workers. Our dealerships donate our services or lend our vehicles to deserving non-profits and causes that are important to our team members and are making a significant impact in our communities.
In 2020, Asbury launched the Asbury Cares Community Initiative to support selected community partner organizations focused on reducing social inequality. All Asbury team members are given an additional 40 hours of paid time off per year that can only be used to volunteer with our community partners.
Nationwide, Asbury and its dealerships partner with, and donate to, a number of charities and non-profits including: Hunger Fight, Habitat for Humanity, Big Brothers Big Sisters, The American Red Cross, The Ronald McDonald House Charities, Boys and Girls Club, 100 Black Men of Atlanta, BackPack Beginnings, and more.
Asbury Automotive Group is committed to protecting the confidential information of our company, guests, team members, and other stakeholders. The company has an established Information Security Program which is overseen by the Information Security Committee (ISC). The ISC routinely reviews the company’s information security and technology risk profile, oversees risk mitigation activities, advises on projects and policies, and advocates for a culture of security. The ISC is chaired by our Chief Information Officer, who also reviews and assesses relevant risks with senior management and the full Board of Directors. As part of its enterprise risk management oversight, the Capital Allocation & Risk Management Committee of the Board of Directors monitors key information security risks facing the company.
As part of our Information Security Program, we deploy multiple strategies and defenses to protect the integrity, confidentiality and availability of our information assets. Some of these strategies include the following:
The Information Security Program is designed to address key risks including, in particular, network outages, data breaches, malicious attacks, denials of services, and failures of a critical vendor. As part of the Program, the ISC has implemented and maintains a Data Incident Response Plan. Through periodic data breach exercises, we test our management team’s preparation for a data incident and conduct an annual review of the effectiveness of our Data Incident Response Plan.
The company retains external auditors to test information security and technology controls, the results of which are reported to the Audit Committee of the Board of Directors. The company also utilizes consultants to review information security protocols and recommend best practices. We validate our standards through peer benchmarking. Our company also employs an internal audit group whose function includes monitoring the security of consumer information.
To reinforce a culture of security, we manage an ongoing training program, ranging from formal written team member facing policies and training, as well as frequent, informal rapid trainings and posted reminders focused on security awareness. Team members with higher access to information assets received enhanced training and are periodically tested on their knowledge.